What payment methods do you accept?
All major credit cards including VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept Paypal, Paypal e-Check, Moneybookers and Google Checkout.
Is there a Speed Test Download File?
How soon will my account be ready?
All new orders are subject to approval by our billing department and may require additional details to process your order. Orders are provisioned within 1 to 3 business days if your order is placed, paid and approved by the billing department prior to 1 PM (EST). We do offer expedited emeregency provisioning in our order form if you need to move from your current provider today.
Any Content Restrictions?
Please see our terms of service for complete details at: TurnKey Internet Terms of Service No bulk email services, no proxies, no warez/linking. Legal Adult content permitted on Dedicated servers only.
How are your prices so low?
While it may seem incredible to offer these amazing prices and discounts - the reality is that in the Datacenter and cloud hosting business, the cost of electricity is the largest expense. With our new On-site solar power system, we produce our own energy, and what energy we use in excess of that comes from clean renewable Hydro Electric power sourced from Niagara Falls, in New York at a substantially reduced cost for power compared to traditional datacenters. Our other green technology investments, such as Smart Aisle precision cooling, and Cold Containment Systems - provides a further 33% efficiency over traditional datacenters further reducing our electricity utilization, all adding up to a lower impact to the environment, and lower cost of providing the reliable services we deliver to you. We own and operate our own facility, servers, routers, and network connections. We are not resellers, or wholesalers - and thus we do not have the higher operating costs of renting servers and equipment which allows us to pass down the savings to our customers.
Where are the servers located?
These specials are available in our GREEN New York, US datacenter.
Do you have a money back guarantee?
Yes, a 30 day no questions asked money back is available to all new customers.
What Hardware do you use?
We only use 100% Genuine enterprise-class servers, owned by us and hosted in our own datacenter located in New York. Our servers are fully optimized and loaded with the latest operating system and patches you select at check out.
Do you provide backups
We offer fully automated bare-metal backups via our R1soft backup system. Depending on which pacakge or service plan you select, this may be included or a low cost optional upgrade. the R1Soft baremetal CDP remote backup system offers full snapshot, versioning, roll-back and bare metal restore capabilities via an easy to use web interface for secure and fully automated access to your backups.
Why Host with TurnKey Internet?
TurnKey Internet provides superior hosting performance at affordable prices, backed with bulletproof reliability and a 100% network uptime guarantee. We offer the latest in technology, including Green based renewable power produced on-site at our Green Datacenter. Fully managed services provide you with peace of mind with off site backups, firewall setup, and 24 x 7 system administration support. TurnKey Internet is a member of the Better Business Bureau of New York, with the highest possible rating of A+.
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